Client Image Support Analyst - Trax Retail
Remote
Full Time
Mid Level
This position is available in a Remote setting for applicants living in Brazil only.
PLEASE SUBMIT YOUR RESUME IN ENGLISH. CV's in other languages will not be evaluated.
JOB DESCRIPTION:
The Client Image Support Analyst is responsible for the digitization of the images received through various platforms, such as Mobile Apps, API, Installed Cameras, and Robots. The primary objective is to ensure high data quality, catering to both client requirements and the needs of our Computer Vision developers.
KEY RESPONSIBILITIES:
ROLE REQUIREMENTS:
PREFERRED OR NICE TO HAVE:
This role offers the opportunity to work in a dynamic environment where you can contribute to the quality and efficiency of our image recognition system while supporting our clients and field teams. If you have the required skills and a passion for data management and customer support, we encourage you to apply now!
WHO WE ARE:
Trax Retail is one of the fastest-growing retail merchandising companies in the world. Survey Merchandisers complete more than 90,000 store visits each month, including shelf audits, restocking, planogram maintenance, display assembly, product demos, brand representation, and resets. Merchandisers enjoy flexible schedules, working in a fast-paced environment, and helping great brands improve their in-store execution. Trax Retail not only offers fair compensation and benefits, but a culture that values inclusion, belonging, and opportunities for professional growth.
Alia Services is one of the renowned recruitment and payroll services companies that operate remotely. We offer one-window solutions for entrepreneurs, small-medium enterprises, companies, corporates, and candidates. With us, a company can shape its organizational goals and objectives into reality by acquiring exceptional human capital with an easy and fast paced recruitment process.
WHAT DO WE PROVIDE?
Historically, outsourcing companies have valued profit over people and compensated for high turnover by underpaying employees. We want to change that. Alia Services not only offers fair compensation and benefits but values inclusion, belonging, and opportunity.
Diversity, Equity, and Inclusion are more than a commitment for Alia Services-- it is the foundation of what we do. Through diverse networks and pipelines, we have a clear vision: to create a Great Place to Work for All. We believe inclusion includes U. Be who U are at Alia Services!
Equal Opportunity Employer Minorities/Women/Veterans/Differently Abled
PLEASE SUBMIT YOUR RESUME IN ENGLISH. CV's in other languages will not be evaluated.
JOB DESCRIPTION:
The Client Image Support Analyst is responsible for the digitization of the images received through various platforms, such as Mobile Apps, API, Installed Cameras, and Robots. The primary objective is to ensure high data quality, catering to both client requirements and the needs of our Computer Vision developers.
KEY RESPONSIBILITIES:
- Reporting: Work with large Excel databases and extract reports.
- Quality: Monitor and enhance the quality of the image recognition system.
- Support: Assist in the delivery of projects, global processes, and clients’ requests.
- Management: Manage image databases to ensure accurate implementation of details
- Coordination: Act as the primary point of contact for any recognition related issue.
ROLE REQUIREMENTS:
- Proficiency in Microsoft Excel, including advanced functions
- Strong attention to detail to ensure data quality and accuracy
- Proactive approach to identifying and resolving issues.
- Ability to maintain a professional and helpful demeanor in client interactions
- Ability to effectively coordinate with clients, field teams, and internal departments
- Strong coordination and communication skills are essential
PREFERRED OR NICE TO HAVE:
- Familiarity with database management and data extraction techniques
- Ability to analyze large datasets and generate meaningful insights
- Strong organizational skills to manage multiple tasks and projects simultaneously
- Experience in providing support and addressing client inquiries.
- Excellent verbal and written communication skills (Spanish and English)
- Ability to support project delivery and manage global processes
This role offers the opportunity to work in a dynamic environment where you can contribute to the quality and efficiency of our image recognition system while supporting our clients and field teams. If you have the required skills and a passion for data management and customer support, we encourage you to apply now!
WHO WE ARE:
Trax Retail is one of the fastest-growing retail merchandising companies in the world. Survey Merchandisers complete more than 90,000 store visits each month, including shelf audits, restocking, planogram maintenance, display assembly, product demos, brand representation, and resets. Merchandisers enjoy flexible schedules, working in a fast-paced environment, and helping great brands improve their in-store execution. Trax Retail not only offers fair compensation and benefits, but a culture that values inclusion, belonging, and opportunities for professional growth.
Alia Services is one of the renowned recruitment and payroll services companies that operate remotely. We offer one-window solutions for entrepreneurs, small-medium enterprises, companies, corporates, and candidates. With us, a company can shape its organizational goals and objectives into reality by acquiring exceptional human capital with an easy and fast paced recruitment process.
WHAT DO WE PROVIDE?
- Full time positions with the potential for overtime.
- 100% remote positions.
- Competitive compensation package.
- An inclusive, fast pace exciting environment culture offering accelerated professional growth.
- 1-on-1 coaching with feedback sessions, mentorships, and leadership development programs.
- Opportunities for cross-functional development
Historically, outsourcing companies have valued profit over people and compensated for high turnover by underpaying employees. We want to change that. Alia Services not only offers fair compensation and benefits but values inclusion, belonging, and opportunity.
Diversity, Equity, and Inclusion are more than a commitment for Alia Services-- it is the foundation of what we do. Through diverse networks and pipelines, we have a clear vision: to create a Great Place to Work for All. We believe inclusion includes U. Be who U are at Alia Services!
Equal Opportunity Employer Minorities/Women/Veterans/Differently Abled
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